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Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Digital Channels Backlash

Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.

The company said the new system was more in line with similar services.

They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.

Measurement Approach Updates

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.

User Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.

Service Background

The app has more than 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.